Reviews

Bank Street Mitsubishi

See what our customers have to say about us.

Average score
4.5
885 reviews
Jason Bui
Had the pressure of having salesman Chu help me out. He was very knowledgeable about the different trims of the car I was looking for (Mirage) and explained the difference of each very clearly to me. He was very straight forward answering my questions about different prices on the bill of sale. It was my first time going to a dealership and I am glad Chu was there to help me. They did not have the colour I was looking for in stock but Chu did his best to obtain the colour I was looking for and kept me updated throughout text and calls. Could not have asked for a better salesmen for my first experience.
Reviewed on April 25, 2025
Meaghan Emmanual
We had a great experience here with Moe, he was very helpful and honest when helping us pick out our new vehicle. Very happy with our purchase! Thank you to Bank Street Mitsubishi for a great experience, we love our new vehicle.
Reviewed on April 25, 2025
Shawn Romwell
I have nothing but positive things to say about my experience with buying a new car here; they gave a very reasonable out-the-door price with transparent cost calculations. I saved a ridiculous amount of money purchasing from them compared to other competitors that won't be named. Huge thanks to Chu, Paul, Michael, and everyone else that made buying my car an easy experience. Their slogan is true! ♫ Nobody deals ~ like Dilawri ♫
Reviewed on April 24, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mitsubishi responded on April 24, 2025
Ottawa Tour Guide Service Inc.
Ottawa Tour Guide Service Inc. Ottawa Tour Guide Service Inc. 5 stars Great service from Chu Hsiang-Yen. He was extremely polite and knowledgeable. Donnelly Mitsubishi Response from the owner I think this review is for the wrong business. We thank you for the 5-stars but really don't deserve it.
Reviewed on April 18, 2025
Lawrence Reyes
Chu did an amazing job helping us get a used car and a great deal! 5 stars!!
Reviewed on April 15, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Bank Street Mitsubishi responded on April 16, 2025
Bruna Modkovski Braga
Great experience! The staff were attentive, professional, and efficient. Highly recommend!
Reviewed on April 12, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mitsubishi responded on April 14, 2025
Vinicius Braga
I recently purchased a vehicle with Moe! He was amazing to work with—honest, helpful, and made the whole process super smooth. If you’re buying a Mitsubishi, ask for Moe. Highly recommend!
Reviewed on April 12, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mitsubishi responded on April 14, 2025
Michel P
Have you dreaded about going into a car dealership to look for a car, and faced sales pressure tactics and indecision? Are you looking for a more measured car-buying experience? Look no further than Dilawri Mitsubishi! Maboob, and the rest of the sales and finance team at the Bank Street location will allay all of your fears. Maboob came out of the dealership immediately and put all my trepidation to rest. I told him about the car we were looking for, the options we needed, and what we were willing to spend. Maboob's easy going but cordial personality, and knowledge about the vehicle immediately put my mind at ease. His "no pressure" sales tactics made the process very easy, quick, and rewarding. This is our second Mitsubishi Mirage Hatchback and we definitely will be back. I whole-heartedly recommend Maboob and Bank Street Mitsubishi team as your dealership of choice.
Reviewed on April 11, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mitsubishi responded on April 14, 2025
Duane Faris
Mike, Paul, and Mahboob were amazing to deal with. After six months of terrible experiences with other dealerships, the Bank Street Mitsubishi team took the time to hear my needs and concerns about buying a vehicle. They provided me with options and carefully explained everything. They were patient with my questions. There was plenty of follow up to make sure things were good once I had my vehicle. It felt a lot more like I was dealing with a friend than with someone trying to pressure me into buying. No push, no pressure. A great experience all around. Thank you Bank Street Mitsubishi!!
Reviewed on April 11, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Bank Street Mitsubishi responded on April 14, 2025
Amanda Carkner
Reviewed on April 08, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mitsubishi responded on April 09, 2025
Makayla Gleason
Had an amazing experience at bank street Mitsubishi! Went in to purchase my first car and I couldn't have asked for a better experience. I highly recommend Mahboob, he is the absolute best!
Reviewed on April 08, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mitsubishi responded on April 09, 2025
katherine
Chu is amazing at his job. He helped me a lot in finding my car
Reviewed on April 07, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Mitsubishi responded on April 08, 2025
Connie Maglioli
Giving a shout out and a thank you to Bank Street Mitsubishi for the finest customer service experience. This was a word of mouth recommendation and they weren’t exaggerating! A huge thank you to Quentin and Sebastian for going above and beyond! 5 stars, could only give 5 for 10 star service!
Reviewed on April 03, 2025
Thank you, Connie. We appreciate your feedback and the 5 STAR review!
Bank Street Mitsubishi responded on April 03, 2025
Hanh Nguyen
Very good service and clear explanation
Reviewed on April 02, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Mitsubishi responded on April 03, 2025
brandon hunter
Reviewed on April 02, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mitsubishi responded on April 03, 2025
Rene Janicek
Had a great experience at Bank Street Mitsubishi. Thanks, Chu, for helping us, answering all our questions and giving us a lot of useful advice about features on our new Outlander.
Reviewed on March 31, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Bank Street Mitsubishi responded on April 02, 2025
Amir Mehmood
Thank You Mutasim Abuzeid (Moe) for your support and help. I was pleasure doing business with you
Reviewed on March 31, 2025
We are so grateful for your review. We hope to see you again soon.
Bank Street Mitsubishi responded on April 02, 2025
L Gayaso
Reviewed on March 31, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Bank Street Mitsubishi responded on April 02, 2025
Brian Dean
I would like to thank the team of Mahoob, Mike, Mike, Eli & Quintin for making our purchase of our 3rd Mitsubishi an excellent experience. They went above and beyond to help us get our 2024 Mitsubishi Outlander Noir. We were extremely satisfied with the customer service and genuine care they provided. My wife & I highly recommended them. Thank you, gentlemen!
Reviewed on March 30, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Bank Street Mitsubishi responded on March 31, 2025
Mark Schmidt
Car shopping is never an experience that I look forward to. I always fell trepidation facing a high pressure, smoozing car salesman. But that is not the experience my wife and I had at Bank Street Mitsubishi. From when we walked in our sales person Mahboob Azad was welcoming and gregarious. He made us feel comfortable and never put any pressure on us. He obviously new Mitsubishi's products well as he was able to provided informed answers to our questions. It was a pleasure working with him through our car shopping experience.
Reviewed on March 28, 2025
Hi Mark, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Bank Street Mitsubishi responded on March 31, 2025